Contact Information

Our customer support team is available to assist with questions about products, orders, shipping, tracking, returns and refunds.

Customer Support

Store name: LAUTTYER
Legal business name: FPF BUSINESS LIMITED
Email: support@lauttyer.com
Website: lauttyer.com

Business Information

Legal business name: FPF BUSINESS LIMITED
Registered address: [REGISTERED ADDRESS]
Company registration number: [COMPANY NUMBER]
VAT or tax number: [VAT NUMBER, IF APPLICABLE]

Support Requests

To help us respond efficiently, include:

• Your full name;

• Your order number;

• The email address used during checkout;

• A clear description of the request;

• Photographs or videos when reporting a damaged or incorrect product.

Order Tracking

Tracking information is normally provided within 1 to 3 business days after order confirmation.

Please review your email inbox and spam or junk folder before contacting us about missing tracking information.

Response Time

We aim to respond to customer enquiries as soon as reasonably possible during business days.

Response times may be longer during weekends, public holidays and periods of high demand.

Return Address Notice

Do not send returns to the registered business address or to the sender address displayed on the original package.

Approved returns must only be sent to the return address provided by our customer support team.

Last updated: July 29, 2026